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Shipping & Returns

Shipping

We ship to all of USA, Canada, Europe, Australia and New Zealand. All goods are shipped from San Francisco, California. We offer Free Shipping within the USA, and low competitive shipping to international destinations. 

 

 Destination Standard Expedited
 USA Free (7-10 business days) $11.95 (3-5 business days)
 Canada $14.95 (8-15 business days) Contact Us 
 Europe, Australia, New Zealand $19.95 (8-15 business days) Contact Us

 

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Where available, you will receive a tracking number for your item once it has been shipped. 

Note to customers outside the US: Your order may be subject to import and duty fees depending on your country, for which you will be responsible. Please check with your customs authority before ordering. 

 

Returns Policy

Our goal is that you are 100% happy with your purchase. If you are not happy for any reason, please Contact Us, and we will do our best to make it right for you, including No Hassle Returns. 

You may return new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). Otherwise, you are responsible for return shipment.

We will issue your refund within 3 business days of receiving the return. Depending on your credit card company, it may take 1-2 weeks for the return amount it to appear on your statement. Please ensure to use a trackable shipping method for returning items. We are not responsible for returns lost during shipment.

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.